Reliability Culture
How Leaders Build Organizations that Create Reliable Products
Wiley Series in Quality and Reliability Engineering
1. Auflage Februar 2021
192 Seiten, Hardcover
Wiley & Sons Ltd
By outlining how reliability engineering practices fit within a product development program, the reader will have a better understanding of how roles and goals align with the program and how this applies to their specific role.
Reliability Culture: How Leaders Build Organizations that Create Reliable Products, will help readers develop a deep understanding of reliability, including what it really means for organizations, how to implement it in daily operations, and, most importantly, how to build a culture that is centered around reliability and can generate impressive profits. When senior leaders work toward reliability, product details often get lost in translation. This book will enable organizations to overcome this problem by showing leaders how their actions truly affect product development. They will be introduced to new methods that will immediately enable them to have carefully crafted product specifications translated into matching, highly reliable products. This book will also be a breath of fresh air for reliability engineers and managers; they will see their daily struggle identified and will learn new methods for advancing their passionate struggle. These new methods will be clearly explained, so readers can begin the important process of incorporating and promoting reliability in their organizations. Benefits of this book include:
* For the organizational leader, this book provides tools for aligning reliability objectives and methods with the company?s business and brand goals
* For the reliability engineer, this book identifies and proposes solutions for integrating their discipline within the larger program objective and activities
* Engineers and leaders alike will benefit from detailed discussions of product negotiation, program assessment, culture change methods, and more
* All readers will understand the progression of product design methods over the previous decades, including how market acceptance is changing
Reliability Culture: How Leaders Build Organizations that Create Reliable Products is intended for a broad audience that includes organizational leaders, engineers of all disciplines, project managers, and business development partners. The book is aimed at outlining how reliability engineering practices fit with all program activities, so any team members will benefit.
Acknowledgments
Introduction
Chapter 1. The Product Development Challenge 3
Key Players 3
Follow the Carrot or Get out of the Race. 6
I'm not That I'm Lazy, it's that I just don't care. 8
Product Specification Profiles 11
Product Drivers 14
Bounding Factors 15
Reliability Discipline 16
Chapter 2 Balancing Business Goals and Reliability 1
Return on Investment 1
Program Accounting 4
Rule of 10s 4
The Reliability Engineers Responsibility to Connect to the Business Case 10
Role of the Reliability Professional 13
Summary 16
Chapter 3. Directed Product Development Culture 1
The Past, Present, and Future of Reliability Engineering 3
Influences 4
The Invention of "Inventing" 6
Quality and Inventing are Behaviours 9
As Always, WWII Changed Everything 11
The Post War Influence Diminishes 13
Reliability Is No Longer a Luxury 16
Understand the Intent 19
Levels of Awareness 21
Summary 23
Chapter 4 2
Awakening, The Stages to Mature Product Development 2
Accountability 4
Ownership Chart 9
Communicating Clearly 14
Behind the Words at Work 16
When you want to improve 19
My personal case 20
When we can't communicate at the organizational level 23
Summary 30
Chapter 5 2
Testing Intent 2
Transferring Ownership 6
What transferred ownership looks like 13
Guided by All The Goals All The Time 16
Summary 19
Chapter 6 New Roles 1
Role of Change Agents 2
Reliability Czar 5
The Czar is a link 6
Direct Input 7
Distilling Information 8
Who is the Czar? 9
How the Czar works with the Team and Leadership 12
Tips for the Czar 14
Role of Facilitators 15
Facilitation Technique 16
Creating a Narrative 19
Role of Reliability Professionals 21
Stop Asking for Resource 21
Connect Reliability to the Market 22
Summary 25
Chapter 7 Program Assessment: 1
Measurements 1
What to Measure 3
Using Reliability Testing as Program Guidance 6
The Primary Wear-out Failure Mode 9
The Random Fail Rate During Use Life 10
Reliability Maturity Assessments 11
Steps for an Assessment 12
The Team 14
The Topics 16
The Scoring 17
Analyze, The Reliability Maturity Matrix 19
Review with the Team and Summarize 21
Recommend Actions 22
Assess Particular Areas in More Detail 23
Golden Nuggets 24
Summary 24
Chapter 8 Reliability Culture Tools 1
Advancing Culture 1
Manipulative Managing 3
Transfer Why 5
Reliability Bounding 6
Strategy Bounding 7
Bounding ROI 11
Invest and Return Tables 14
Deciding by Bounding 19
Anchoring 20
Intent Anchor 22
Delivery Anchor 24
Focus Rotation 26
The Focus Rotation Steps 27
Working in Freedom and with Ownership 29
Summary 32
Chapter 9 Guiding the Program in Motion 1
Guidance Bounding 1
Guide Bounding ROI 2
Program Risk Effects Analysis 7
Fully Access Risk 10
Program freezes don't work. 11
The Chill Phase 12
PREA Tables and Calculations 14
Summary 24
Chapter 10 May Risk Analysis Guided Project Management 1
Failure Mode Effects Analysis Methodology 2
Design Failure Mode Effects Analysis 2
Reliability Design Risk Summary 6
Process Failure Mode Effects Analysis 10
Use Failure Mode Effects Analysis 11
Failure Reporting and Corrective Action System 12
Root Cause Analysis 13
Brainstorming 18
Summary 22
Chapter 11. The Reliability Program 2
Reliability Program Plan 2
Common Reliability Program Plan Pitfalls. 4
The plan doesn't account for a broad audience: 4
Not including Return on Investment (ROI): 5
Too Much: 5
Too Little: 6
Not Including Concise and Clear Goals: 7
Not Utilizing Testing Initiatives 9
Major Elements of a Reliability Program Pan 9
Purpose 10
Scope 10
Acronyms and Definitions 11
Product Description 13
Design for Reliability (DFR) 14
Reliability Goals 15
Use Case, Environment, Uptime 17
Recommended Tools by program Phase 19
Design Risk Analysis 20
Failure Modes Effects Analysis (FMEA) 20
Reliability Allocation Model 23
Testing 27
Accelerated Life testing (ALT) 34
System Level Testing 36
Summary 39
Chapter 12 Sustained Culture 1
Lasting Changes in Culture 1
Summary 4
Index
