Guiding the Journey to Collaborative Work Systems
A Strategic Design Workbook
Collaborative Work Systems Series

1. Edition October 2003
432 Pages, Softcover
Wiley & Sons Ltd
Guiding the Journey to Collaborative Work Systems is a
hands-on, practical guide for dealing with the challenges of
designing and implementing collaboration in the workplace. People
working in groups and teams, team-based organizations and networked
organizations, and value chains and strategic alliances understand
that effective collaboration is mandatory for success in today's
business environment. Change leaders-- such as organization
development managers, steering committee members, design team
members, line managers, and others-- will find this workbook
an invaluable source of help, as it provides a step-by-step
planning process to transform an organization to better support
collaboration. Teams and groups can use the workbook to improve
their collaborative processes, and elements of the workbook can be
applied to a wide variety of situations where collaboration is
needed.
The workbook covers a broad range of topics necessary for
successful change, including generating and maintaining support for
the initiative, launching a thoroughly planned change program, and
effectively communicating the plan to the rest of the organization.
Filled with assessments, tools, and activities, and based on
interviews conducted with twenty-one experts and hundreds of team
members, Guiding the Journey to Collaborative Work Systems
offers the support needed to design in-depth plans for changing
work systems to facilitate collaborative excellence.
academic rigor and real-life application, but this is one of them.
It is both practical and thorough, and it discusses some of the
most pertinent topics associated with teams today. I strongly
recommend this book. Let me rephrase that. If you don't read this
book, you and your company will be at a serious competitive
disadvantage."
--Kimball Fisher, author, Leading Self-Directed Work
Teams, and coauthor, The Distance Manager
"Use of this workbook will serve as a catalyst to dramatically
enhance then impact of a steering team by creating a common vision,
shared understanding, and a step-by-step approach to the change
process."
--Maria W. Taylor, director, learning solutions and
development, Raytheon Learning Institutes
"Collaborative work systems are occurring informally in your
business every day. You should organize them to create a more
effective result aimed at improving your bottom line. This workbook
contains the tools for you to lead this effort."
--Kyle Ramsey, business unit manager, Intel Corporation
of Work Teams and professor of industrial/organizational psychology
at the University of North Texas. He is author or editor of
numerous articles and books, including Beyond Teams and
The Collaborative Work Systems Fieldbook (both from
Pfeiffer). Cheryl L. Harris is a consultant and researcher,
affiliated with the Center for the Study of Work Teams. She
facilitates organizations in their change efforts to better support
collaboration, is author of several book chapters, and has
developed a Web-based assessment tool for collaborative work
systems.