From a one-to-one Messaging App to a Global Communication Platform
DMS - Digital Media and Society
1. Edition December 2023
220 Pages, Softcover
General Reading
Short Description
In the 2010s, as chat apps became a primary mode of communication for many people across the world, WhatsApp quickly outpaced rival messaging apps and developed into a platform.
In this book, the authors provide a comprehensive account of WhatsApp's global growth. Charting WhatsApp's evolution from its founding in 2009 to the present day, they argue that WhatsApp has been transformed from a simple, 'gimmickless' app into a global communication platform. Understanding this development can shed light on the trajectory of Meta's industrial development, and how digital economies and social media landscapes are evolving with the rise of 'superapps'. This book explores how WhatsApp's unique characteristics mediate new kinds of social and commercial transactions; how they pose new opportunities and challenges for platform regulation, civic participation and democracy; and how they give rise to new kinds of digital literacy as WhatsApp becomes integrated into everyday digital cultures across the globe.
Accessibly written, this book is an essential resource for students and scholars of digital media, cultural studies, and media and communications.
In the 2010s, as chat apps became a primary mode of communication for many people across the world, WhatsApp quickly outpaced rival messaging apps and developed into a platform.
In this book, the authors provide a comprehensive account of WhatsApp's global growth. Charting WhatsApp's evolution from its founding in 2009 to the present day, they argue that WhatsApp has been transformed from a simple, 'gimmickless' app into a global communication platform. Understanding this development can shed light on the trajectory of Meta's industrial development, and how digital economies and social media landscapes are evolving with the rise of 'superapps'. This book explores how WhatsApp's unique characteristics mediate new kinds of social and commercial transactions; how they pose new opportunities and challenges for platform regulation, civic participation and democracy; and how they give rise to new kinds of digital literacy as WhatsApp becomes integrated into everyday digital cultures across the globe.
Accessibly written, this book is an essential resource for students and scholars of digital media, cultural studies, and media and communications.
Introduction
Chapter One: Why WhatsApp Matters
Chapter Two: Platform Biography
Chapter Three: Everyday Uses of WhatsApp
Chapter Four: WhatsApp Publics: Activism, News, Disorder
Chapter Five: WhatsApp Business Model
Chapter Six: WhatsApp Futures
Notes
References
Index
Gerard Goggin, The University of Sydney
'With a refreshing personal touch, the authors retrace how a seemingly simple chat app morphed into a global communication and business platform.'
David B. Nieborg, University of Toronto
Ariadna Matamoros-Fernández is Senior Lecturer in Digital Media at Queensland University of Technology.
Emma Baulch is Associate Professor of Media and Communication in the School of Arts and Social Sciences at Monash University Malaysia.
